Texas athletic director apologizes for DKR fans’ experience amid stadium staffing problem

AUSTIN, Texas – University of Texas athletic director Chris Del Conte apologized to Longhorns fans for the fan experience at Darrell K. Royal-Texas Memorial Stadium (DKR) Thursday in a newsletter.

UT opened the season at home against the Louisiana Ragin Cajuns, but online fans reported issues such as overcrowding or being told to leave even though they had tickets.

Del Conte told the bulletin that the university had more than 500 part-time employees who did not show up for the game, which put pressure on gaming day operations.

Here’s a look at Del Conte’s full statement:

“After a year out of full capacity at DKR, there were some significant game day challenges that kept us from being the well-oiled machine we’re used to. The shortage of manpower throughout the game. our country is a real problem, and it hit us on Saturday at the big hour, through our many operations (event staff, security, concession, etc.), we had more than 500 part-time employees who did not It was definitely not an excuse, but it did let us step on and play a frantic bat-a-mole game all day while we were looking to manage a huge, expansive operations effort. we have a much larger facility and more areas to cover than ever with the new South End area, and We felt even more the pain of being trapped by the exhausted support of the staff.We got together to recover as well as we could, but we sincerely apologize to anyone who has had ne experiences gatives. I am deeply grateful to all those who have contacted me to share information about areas where we need im provement. ”

Texas ’next home game is scheduled for Sept. 18 against the Rice Owls.

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Credit – https://www.kvue.com/article/sports/ncaa/longhorns/texas-longhorns-stadium-staffing-issue-dkr-louisiana-game/269-e4cc83c9-702f-4d8a-988d-64ddd886d984